Usability of Money Transfer Information Systems Explained by Accessibility and Affordability: The Case of Swift and TISS in Tanzania

Main Article Content

Article Sidebar

PDF
Published Jan 15, 2014
Maduhu Mshangi

Abstract

The main objective of this study was to explore the usability of money transfer information systems in Tanzania.  The study specifically addressed: relationship between accessibility and usability; relationship between affordability and usability of money transfer information systems. Respondents were drawn from 36 financial institutions which are members of SWIFT and TISS in Tanzania; 34 members are in Dar es Salaam region, 1 in Zanzibar and 1 in Kilimanjaro region.  Questionnaires were adopted as the main tool of collecting data, variables and hypotheses were identified and developed to obtain statistical relationships.

 The results reveal that there is strong positive relationship between accessibility and usability; and weak positive relationship between affordability and usability of money transfer information systems. This study conclude that  in order to increase usability of money transfer particularly SWIFT and TISS, financial institutions need to improve  accessibility and affordability of the money transfers information systems.

Abstract 130 | PDF Downloads 116

Article Details

Issue
Vol 3 No 12 (2013)
Section
Articles

COPYRIGHT AGREEMENT AND AUTHORSHIP RESPONSIBILITY

 All paper submissions must carry the following duly signed by all the authors:

“I certify that I have participated sufficiently in the conception and design of this work and the analysis of the data (wherever applicable), as well as the writing of the manuscript, to take public responsibility for it. I believe the manuscript represents valid work. I have reviewed the final version of the manuscript and approve it for publication. Neither has the manuscript nor one with substantially similar content under my authorship been published nor is being considered for publication elsewhere, except as described in an attachment. Furthermore I attest that I shall produce the data upon which the manuscript is based for examination by the editors or their assignees, if requested.”